The Intercontinental Hotel Hamburg offers rooms on the 7th and 8th floors with views of Hamburg. Classic-style rooms include satellite TV, air conditioning, and a minibar. Spacious suites on the 2nd to 4th floors feature marble bathrooms with bathrobes, toiletries, and hairdryers. Upper-floor suites overlook the Alster Lake and central Hamburg.
Dining Onsite
Guests can enjoy meals at the Parkview Restaurant, which serves North German-inspired cuisine. The summer terrace offers al fresco dining. The Fontenay Bar on the sixth floor provides cocktails with panoramic views of the city.
Leisure & Wellness
The hotel includes a spa with saunas, a steam bath, and treatment rooms. Two relaxation rooms feature views of the Alster Lake. Guests can explore the UNESCO-listed Speicherstadt warehouse district or take a boat tour on the River Elbe.
Central Location
The hotel is a 10-minute walk from Stephansplatz and Dammtor. Nearby landmarks include the Museum of Ethnology (1 km), Elbphilharmonie (2.5 km), and St. Michael's Church (2 km). The Alster Wanderweg hiking trail runs directly past the hotel.
Services & Events
Event planning can incorporate the landscaped grounds leading to Alster Lake. The hotel offers private spa suites and minor medical examinations upon request. The rooftop terrace hosts post-meeting gatherings with city views.
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You can start your day with a american breakfast, which costs EUR 26 per person per day.
You can start your day with a american breakfast, which costs EUR 26 per person per day.
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Getting around
All Transportation Options at a Glance
City Centre
Hamburg4300 ft
Airports
Hamburg (HAM)
6.0
mi
Hamburg Finkenwerder (XFW)
14.0
mi
Train
Train Station Dammtor2700 ft
Hamburg Dammtor station2700 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Speicherstadt and Chilehaus with Kontorhaus District
1.5
mi
Landmark
Plaza Elbphilharmonie
1.7
mi
Landmark
Prototyp
1.5
mi
Theatre
Deutsches Schauspielhaus
1.2
mi
Landmark
Spicy's Gewuerzmuseum
1.5
mi
Nearby
Event hall
Curio-Haus Hamburg
2000 ft
Restaurants
Parkview
300 ft
Fontenay 10
Torcello Restaurant
1500 ft
Mittelweg 19
La Bottega Dell Agnello
1600 ft
Mittelweg 24
Suliko
1600 ft
Mittelweg 24
Twenty Six
1800 ft
Mittelweg 26
KEMP's English Pub
1900 ft
Mittelweg 27
Gurke
2100 ft
Mittelweg 32
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
8.2
8.2/10 based on 161 reviews
Michael
United States,
July
2024
8.2/10
I had a great stay at the Intercontinental Hamburg, enjoying a spacious room with a nice view of the Aussenalster river. The staff was friendly and welcoming, making me feel at home. However, I found the room temperature a bit challenging and the service in the bar could use improvement. Overall, it's a wonderful hotel, but there are minor areas that could be better.
Rooms
8.0
The room was very spacious and well appointed, offering a nice view of the Aussenalster river. However, the temperature was inconsistent, running around 76 to 78 degrees, especially after housekeeping.
Service
7.0
The staff members were incredibly pleasant and welcoming. However, the timing of housekeeping was a bit too early for me, starting at 8 am, and the bar service took a long time.
Location
10.0
The hotel has a fantastic location, just a 5-10 minute walk to downtown and right beside the lake, which is perfect for walks or runs.
Dining
8.0
I enjoyed sitting on the terrace in the morning, and the buffet breakfast was high standard with a nice selection, although not exceptional.
Facilities
8.0
Overall, the facilities were nice, well-kept, and met my expectations.
Ellen
United States,
July
2024
8.0/10
I had a pleasant stay at this hotel, located in a nice and quiet residential area just a short walk from the city center. The rooms were compact but luxurious and spotless. The staff were friendly, although the service was a bit hit or miss at times. Dining options were of high quality, but I felt they could have been more affordable. Overall, it's a nice place with great amenities, though some aspects could be improved.
Rooms
8.0
The room was small yet luxurious and very clean, adhering to the high Intercontinental standard.
Service
7.0
The service was mixed; while some staff members were very friendly and helpful, others seemed rushed and less professional.
Location
9.0
The location is fantastic, right by the lake and in a quiet residential neighborhood, yet only a 15-minute walk to the city center.
Dining
7.0
Dining options were excellent, offering a wide choice of high-quality products, but a bit pricey for what you get.
Facilities
9.0
Facilities were top-notch, very luxurious, and well-maintained.
John
United States,
July
2024
7.0/10
I had a pleasant stay at this hotel with its friendly and helpful staff. The views from the rooms are truly stunning, but I found the decor somewhat bland and not quite up to par for the price. The location is fantastic, right by the lake and a short walk to the city center, making it very convenient. Unfortunately, the dining service was lacking; I often had to chase down waitstaff. Overall, it's a nice spot with some room for improvement in certain areas.
Rooms
6.0
The rooms had the famed views but felt a bit average in size and decor, more suited for a 3-star property.
Service
8.0
The staff was very friendly and helpful, providing great local tips, especially about the Christmas markets.
Location
9.0
The hotel is in a great location, just a 10-minute walk from the city center and right next to the lake.
Dining
5.0
Dining service was poor; it took a while to get attention from the waitstaff.
Facilities
7.0
Facilities were standard and tidy, but nothing particularly impressive stood out.
Dan
United States,
July
2024
7.6/10
The hotel is in a lovely and quiet residential area, providing charming views of Alster lake, which made my stay quite enjoyable. The rooms were nice, though a bit small for my preference, especially the bed that wasn't the best fit for a good night's sleep. The service overall was friendly, but I encountered some delays at the bar and restaurant. The dining options were extensive and of high quality. The price felt reasonable for what I got, but there were a few minor issues that prevented it from being perfect.
Rooms
7.0
The room I stayed in was a decent size at 26m squared, located on the 5th floor with a nice view of Alster lake. However, I found the bed to be a bit too soft for my taste, which made it less comfortable than I would have liked.
Service
6.0
The housekeeping staff was very affable and genuine, respecting all my requests. However, I did notice some strain in the bar and restaurant service, where I had to chase after the waitstaff for coffee, which was a bit frustrating.
Location
9.0
The hotel is nestled in a lovely, quiet neighborhood, often referred to as the Beverly Hills of Hamburg. It's very peaceful and perfect for walks or runs along the Alster lake, yet close enough to enjoy the lively atmosphere of Hamburg.
Dining
8.0
I enjoyed dining at the Signatures restaurant, where the selection was plentiful, including options for champagne, and the view of the lake was fantastic. The service during dining was decent, but I felt there could have been more engagement from the staff.
Facilities
8.0
The hotel seemed to have good facilities available, though I didn't make full use of them. The atmosphere felt modern and well-equipped, contributing positively to my experience.
Great location
Bar service delays
Al
United States,
May
2024
7.0/10
I had a pleasant stay at the hotel, which is located in a quiet residential area and offers a beautiful view of the lake, perfect for morning jogs. The rooms were clean and comfortable, although a bit lacking in charm without a lake view. The staff was generally friendly but the restaurant service was hit or miss. For the price, it's a decent choice, but the dining experience could use some improvement.
Rooms
8.0
The rooms were clean, comfortable, and relatively spacious for an Executive Room, although mine lacked a lake view.
Service
6.0
Service was a mixed bag; while the cleaning staff was affable, the bar and restaurant service needed improvement as it was often slow and felt rushed.
Location
9.0
The location is fantastic, nestled in a quiet area with great views and easy access for walking or jogging around the lake.
Dining
5.0
The dining experience was special in some aspects, but breakfast was let down by weak coffee, which was disappointing.
Facilities
7.0
Facilities were decent, but I didn't get to enjoy a pool or any additional amenities during my stay.
Mark
United States,
May
2024
7.2/10
I had a lovely stay at this hotel with its clean and spacious rooms. The location is just perfect, right by the lake and close to downtown. While the staff was mostly friendly, the service could be hit or miss, especially at the bar and restaurant. The dining options were decent, but not outstanding. Overall, it felt like good value for money despite a few minor drawbacks.
Rooms
8.0
The rooms were clean, comfortable, and relatively large, although a bit dated in terms of modern amenities.
Service
6.0
The service was a bit mixed; some staff were friendly, but others didn't seem very professional and I had to wait a while for service at the bar.
Location
9.0
The hotel is in a great location beside the lake, perfect for walking and jogging, with just a ten-minute walk to the town center.
Dining
6.0
Dining was okay; I enjoyed sitting on the terrace, but it could have been better in terms of variety and service.
Facilities
7.0
Facilities were decent, though nothing particularly stood out as exceptional.
Joel
United States,
April
2024
8.2/10
I had a lovely stay at this hotel, enjoying the great location by the lake, which was both peaceful and convenient for exploring the area. The room was tidy and had all the amenities I needed, making it quite comfortable for my trip. While the service was genuinely attentive and helpful, I found the dining options a bit overpriced despite the quality. Overall, it offered good value for my money, especially considering the breakfast was included.
Rooms
8.0
My superior room was standard but tidy, equipped with bathrobes, slippers, a kettle, and great cosmetics. It was comfortable, although I noticed it was a bit warm at times since there was no air conditioning available.
Service
9.0
The service was outstanding, with staff genuinely interested in my well-being and always ready to assist with a smile.
Location
10.0
The hotel's location was fantastic, nice and quiet near the lake, with easy access to the town and plenty of free parking. It was perfect for a relaxing stay.
Dining
7.0
While the dining experience was good with a wide choice of quality products, I felt the breakfast was a bit pricey at €26.
Facilities
7.0
The hotel had decent facilities, though I didn't specifically use any pools or fitness centers during my stay.
Julius
United States,
April
2024
7.6/10
I had a lovely stay at the Intercontinental Hamburg. The location is fantastic, right by the Aussenalster, making morning runs a breeze. The rooms were comfortable and quiet, although they could use some updating. Service was a mixed bag; some staff were great, while others seemed rushed. Overall, it was a nice experience, but there's room for improvement in a few areas.
Rooms
7.0
The rooms were very comfortable and quiet, but definitely in need of refurbishing.
Service
6.0
Service was mixed; some staff were very nice and professional while others seemed rushed.
Location
9.0
The hotel is in a superb location, right at the Aussenalster, perfect for morning runs and fairly central.
Dining
8.0
I enjoyed the breakfast buffet, it was excellent but on the pricier side.
Facilities
8.0
The hotel had very good facilities, including a nice big pool.
Fred
United States,
March
2024
8.4/10
I had a lovely stay at this hotel, which boasts a great location by Lake Alster and is just a short walk from the city center. The rooms were small but luxurious, equipped with nice amenities. The service was friendly and generally attentive, but I did encounter one exceptional instance where it fell short. Dining options were plentiful and of good quality, although I wish there were even more choices at breakfast. Overall, it felt like good value for money, especially considering the ambiance.
Rooms
8.0
The room I stayed in was quite small, but it had a luxurious feel with great amenities like bathrobes, slippers, and quality cosmetics.
Service
8.0
The service was above average, with the staff being friendly and helpful, making the stay enjoyable.
Location
10.0
The hotel is in a fantastic location right next to Lake Alster, and it's just a 10-minute walk to the heart of the city.
Dining
9.0
Dining here was good, with a wide choice of high-quality products available, including some first-class options.
Facilities
7.0
The hotel had a nice atmosphere, but I didn't get to use all the facilities, as not everything was available for hotel guests.
Leonard
United States,
March
2024
7.2/10
I had a great stay at this hotel with its buzzing atmosphere and friendly staff. The location near the lake was perfect for a peaceful retreat but a bit far from the city center. The rooms were clean but on the small side for the price, and the dining experience could use some improvements. Overall, it's a nice place with good value for money, despite a few shortcomings.
Rooms
7.0
The rooms were clean, but a bit small for the price paid.
Service
6.0
The service was friendly, although sometimes I had to chase the waitstaff for coffee.
Location
9.0
The hotel is in a fantastic area next to a beautiful lake, perfect for jogging and relaxing walks.
Dining
6.0
Breakfast had a good selection but was somewhat pricey for what was offered.
Facilities
8.0
The facilities were quite nice with a pool and gym, making for a relaxing stay.